If no different, recommend checking the mic resistance using a multimeter. It should be 1K to 1K5. Thanks a lot for your replay. I made sure I used Microsoft Bluetooth drivers, and this time I got passed authentication. The problem now is that I get another error during software update phase telling me that I got an error during flashing progress :. Error during flash update: Are you using a Dell or Toshiba laptop?
If so, better to use a different make as these are problematic. The fault you have is a hardware issue — the rotary control on the display is faulty and will need to be replaced. It is nothing to do with the firmware. I have tried to update the firmware but when I am in the middle of it I get a device authentication failure :.
What should I do? I do not know how to proceed. Are you trying the update with a USB cable or via Bluetooth? Our update file for the CK is only for use with the update cable. If you have an early control box the firmware will need to be updated with an update cable. Later versions may also require an update or it can be an issue with the cable in the back of the display not being seated correctly. Also, you can send in the control box and we can re-programme and post it back to you.
Hi My Parrot only seems to switch in once the car has heated up , could this be a pcb issue within the box? It is possibly a temperature fault with the CK, but would check a couple of things first: 1.
Even though the unit looks dead does it connect with your phone on power up? Does the CK shut down correctly? Using a multimeter, measure the voltage on the Orange wire at the control box power plug. When ignition wire goes to 12V the CK should take 2 or 3 seconds to power up. If ignition wire does not go to 12v when ignition is turned on, have a look at the wiring. Only the steering wheel controls…. How do I reset it without updating via usb? When I turn my car on the Bluetooth just beeps.
I have to turn my car off and let it sit for about another minutes then turn it back on before the Bluetooth engages. What can I do about this problem? The beeps indicate that the CK display is not connected. Did not even know about the goodbye message until I read this. Found this post, popped the stereo unplugged the blue box and swapped the wires and now it turns off properly! The radio works fine if the car engine is off but as soon as I start it.
Is there a way I can shut the parrot ck down or disconnect it? Hello, It would seem it is a wiring fault. If you remove the stereo and find the Parrot CK control box you can disconnect the 4 pin power connector. The control box may or may not be behind the stereo — it depends who installed it and what vehicle you have. Which of these files am I supposed to use?
What is the difference? Are these the right files to update via bluetooth? Do this until all paired devices have been removed. Avoid Toshiba or Dell Bluetooth stack if possible. Do have this archived somewhere on an old PC, but no time at present to locate them. Best to try Parrot support line We can offer a mail order update service — just need control box.
Question: is the 5. Thanks for the firmware news. The power off was a good idea. I see again the ck and connect successfully. Let complete the syncro of contacts and then shutdown correctly. Problem is immediately after this. Trying to power on the car but the parrot does not connect automatically and also in manual mode it does not connect. Hello Giuliano, This sounds like a compatibility issue with the phone, as the CK does not initiate the connection. If the CK is running V5.
There are some special pairing modes available on the CK that can be tried. Turn off CK and see if will then connect successfully. If that does not cure it please try a different mobile and see if that works. If so, then would point to a firmware issue with your phone. Do you mean that it is paired but does not connect automatically? See this article. Check that the permanent is on red cable at 4 pin power plug. If it doesn't and shows "no signal" the control bix will need to be re-programmed - see separate article on this.
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All Categories. Search Search. Parrot Bluetooth Handsfree Car Kits. This seems to be a common question, so here is the method to reset the Parrot CK Reasons for needing a reset: A. The kit is behaving strangely with your phone — there may be a number of reasons for this.
As there is no dedicated reset function you can accomplish this in one of 3 ways: 1. Parrot strives to provide the most up-to-date and comprehensive guides possible. It is our aim to provide you with a user-friendly, easy-to-understand guide to help you set up your new equipment. If your guide does not exactly match the product purchased, refer to our website www. All rights reserved. The total or even partial reproduction, transmission or storage of this guide in any form or by any process whatsoever electronic, mechanical, photocopy, recording or otherwise is strictly prohibited without prior consent from Parrot.
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Kit contents Using line-in jacks Using ISO connectors Pairing with your mobile phone: Using for the first time The Bluetooth technology enables voice and data communications via a short-distance radio link. It allows several electronic devices to communicate with each other, particularly telephones and hands-free kits.
Parrot is drawing on its long years of experience in signal processing and voice recognition technology to introduce a hands-free kit offering superior audio quality during calls. This technology allows for greater call quality by means of improved noise reduction.
Thank you for buying a Parrot hands-free kit. It acts as a real extension of your mobile phone. Make sure that you can view the screen at a good angle and that it does not obstruct your view of the road. C ar stereo with line - in jacks :. C ar stereo with ISO connectors :. Disconnect the ISO connectors from your car stereo. C ar stereo without ISO connectors :.
An adapter cable is required to convert the specific connections into an ISO connector. As a result, installation will be the same as with an ISO connector. Parrot offers a range of ISO adapter cables. Visit our website at www. On some vehicles, the red and orange wires may need to be reversed. This can easily be done by reversing the two fuse holders. To guarantee optimal call quality, do not stick the screen directly on the dashboard. Use one of the two brackets supplied.
IMPORTANT: remember to remove your screen when leaving the vehicle to avoid tempting any would - be thieves and to prevent prolonged exposure to sunlight. On the hands-free kit, scroll through the menus until you come to Settings Pair with phone…, and select the relevant option for your phone.
A 4-digit PIN code then appears on screen. Memorise it. Once the search has finished, «Parrot LS» is displayed on your phone. Doing so will enable the kit to provide your callers with greater call quality. The following directions are available:. Noise reduction is then less effective. Once the connection has been made, the Bluetooth logo is displayed on the screen except for certain phones using the Headset profile. Please refer to the Support heading on our website at www.
You can now access the menus and their name is announced by the hands-free kit when. Press the green button or the scroll wheel to access the menus, and press the red button to exit them.
Redial function: hold down the green key on the kit for two seconds to redial the last number dialled. Adjusting the volume: turn the scroll wheel during a call to adjust the volume. NB: The use of some of these functions volume control and remote control depends solely on your audio player. Visit the Support section on our website at www.
To remove the screen, you are advised to hold the cable of the Parrot Record voice tag Delete voice tag Display the photo Associate photo Delete contact. Once the synchronisation process is complete, you can access your.
To access your phonebook and call a contact, turn the scroll wheel to access the menus, then select. If your phone does not support the automatic phonebook synchronisation feature, you can send your contacts manually from the phone. To benefit from the most up-to-date procedures, please refer to our website at www.
Note: the «Automatic phonebook synchronisation» and «Send contacts manually» features depend exclusively on your phone. Refer to the Support heading on our website at www. This menu option displays the list of calls and is divided into three sub-menus:. Note: the use of this feature depends exclusively on your phone. This menu allows you to adjust the necessary settings to get the most out of your hands-free kit. Once you have selected the contact from the list which you access via the Phonebook management menu you can record or delete a voiceprint, view or delete the photo, or delete the contact from the phonebook.
You can also receive a contact with the relevant photo if supported by the phone by selecting Receive contacts. Select on your phone the contact you want to send via Bluetooth to the hands-free kit. From then on, whenever this person calls you, his or her photo and name will appear on the kit screen.
Note: the use of certain features depends exclusively on your phone. You will also find the most up-to-date usage procedures for your phone. You can also delete all the contacts in the kit or reverse the sort order from surname-first name to first name-surname.
Your phone must be capable of sending contacts to the hands-free kit to be able to use this feature. The car kit voice recognition feature is the most suitable. Keywords enable you to select the different types of phone number associated with your contact: work, home, mobile, and so on.
Recording keywords enables you to phone without taking your hands off the wheel. You can control the whole call with your voice. If the keyword is properly recorded, you will be asked to repeat the keyword. From the Define default phone menu option, you can control the priority level given to the Bluetooth phone during connections with several phones in the car.
Caution: Deleting a paired phone will clear any voiceprints attributed to the contacts on that phone. Before pairing your Bluetooth phone, you must enable the mode corresponding to your Bluetooth phone. Once the relevant mode has been selected, a random 4-digit code appears. Start searching for Bluetooth peripherals from your phone. Once you have found the hands-free kit, select it and enter this code. Note: for greater compatibility with phones, new pairing modes are likely to be added to future versions.
Four options are available for customising the way in which information is displayed:. Brightness : use the scroll wheel to obtain the required level and confirm by clicking the scroll wheel. Enable this mode before updating.
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